Privacy Policy – 1winph

1 Introduction

1winph ("we," "us," or "our") operates the online gaming platform accessible at https://1winph.org (the "Platform"). We are committed to protecting the privacy and personal data of all users who access or register on the 1winph Platform.

This Privacy Policy describes how 1winph collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform. It also explains the rights you have under applicable Philippine data protection law, specifically the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

By registering an account on 1winph or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform immediately.

This Privacy Policy should be read together with our Terms & Conditions, which govern your use of the 1winph Platform and are incorporated herein by reference.

2 Personal Data We Collect

1winph collects the following categories of personal data from registered users and Platform visitors:

Identity & Contact Data:

• Full legal name as it appears on your government-issued identification
• Date of birth (used to verify the 21+ age requirement)
• Email address and mobile phone number
• Residential address (province, city, barangay)
• Government-issued ID number (for KYC verification purposes)

Financial Data:

• GCash or Maya mobile wallet number (for deposit and withdrawal processing)
• Philippine bank account details (account name, account number, bank name) where bank transfer is used
• Transaction history, including deposit amounts, withdrawal amounts, and dates

Gaming Activity Data:

• Game session logs, including games played, wagers placed, and outcomes
• Bonus and promotion usage history
• Responsible gaming settings, including deposit limits and self-exclusion status

Technical & Usage Data:

• IP address and approximate geolocation (used to verify Philippine jurisdiction)
• Device type, operating system, and browser information
• Session timestamps and Platform navigation data
• Cookie identifiers and session tokens

3 How We Collect Your Data

1winph collects personal data through the following means:

• Direct submission: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal request, or contacting our support team.
• Automated collection: Technical data collected automatically when you access the Platform, including IP address, device information, and session data via cookies and similar technologies.
• Third-party verification: Identity and address verification data obtained from KYC service providers and payment processors in connection with anti-money laundering compliance obligations.
• Gaming activity: Data generated automatically as a result of your gameplay, wagering, and use of Platform features.

1winph does not collect personal data from social media platforms or third-party data brokers. We collect only the data that is necessary for the purposes described in this Policy.

4 How We Use Your Personal Data

1winph uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your 1winph account, including processing deposits, withdrawals, and bonus claims.
• Identity verification: To verify your age (21+), identity, and payment method ownership in compliance with KYC and anti-money laundering requirements.
• Platform operation: To deliver the gaming services you request, including live casino, slots, fishing games, bingo, and sports betting.
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the Platform.
• Responsible gaming: To enforce deposit limits, self-exclusion requests, and the 21+ age restriction, and to identify players who may be exhibiting signs of problem gambling.
• Legal compliance: To comply with applicable Philippine laws, PAGCOR regulatory requirements, and lawful requests from competent authorities.
• Platform improvement: To analyse usage patterns and improve the functionality, performance, and user experience of the 1winph Platform.
• Communications: To send you transactional notifications (deposit confirmations, withdrawal updates, security alerts) and, where you have opted in, promotional communications about 1winph offers.

5 Legal Basis for Processing

Under the Data Privacy Act of 2012, 1winph processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions you agreed to upon registration — including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable Philippine laws, including anti-money laundering regulations, PAGCOR licensing requirements, and tax obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming enforcement, where these interests are not overridden by your data protection rights.
• Consent: Processing for optional purposes such as marketing communications, where you have provided explicit consent. You may withdraw this consent at any time by contacting our support team.

6 Data Sharing & Disclosure

1winph does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, Maya, and Philippine banking partners, solely for the purpose of processing your deposits and withdrawals.
• KYC and identity verification providers: Third-party services engaged to verify your identity and age in compliance with regulatory requirements.
• Game content providers: Software providers whose games are hosted on the 1winph Platform may receive anonymised session data for technical support purposes.
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities, where disclosure is required by law or a valid legal order.
• Professional advisers: Legal counsel, auditors, and compliance consultants engaged by 1winph, subject to strict confidentiality obligations.

All third parties with whom 1winph shares personal data are contractually required to process that data only for the specified purpose and in accordance with applicable data protection law. 1winph does not transfer personal data outside the Philippines except where required by law or where adequate data protection safeguards are in place.

7 Data Retention

1winph retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account and identity data: Retained for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements under Philippine law.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act and PAGCOR regulations.
• Gaming activity logs: Retained for three (3) years from the date of each session, for dispute resolution and regulatory audit purposes.
• Customer support communications: Retained for two (2) years from the date of the last interaction.
• Marketing consent records: Retained until consent is withdrawn, plus one (1) year thereafter as evidence of the consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 1winph's data disposal procedures. Where data is anonymised rather than deleted, the anonymised data may be retained indefinitely for statistical and analytical purposes.

8 Data Security

1winph implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction:

• Encryption in transit: All data transmitted between your device and the 1winph Platform is encrypted using 256-bit SSL/TLS protocols.
• Encryption at rest: Sensitive personal data, including identity documents and financial information, is encrypted at rest using AES-256 encryption.
• Access controls: Access to personal data is restricted to authorised 1winph personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and regular data protection training.
• Two-factor authentication: 1winph offers two-factor authentication (2FA) for player accounts to reduce the risk of unauthorised access.
• Regular security audits: The Platform undergoes regular penetration testing and security audits by independent third-party security specialists.
• Incident response: In the event of a personal data breach, 1winph will notify affected users and the National Privacy Commission within 72 hours of becoming aware of the breach, in accordance with NPC Circular 16-03.

While 1winph takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your 1winph login credentials and for notifying us immediately if you suspect unauthorised access to your account.

9 Cookies & Tracking Technologies

1winph uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies are used:

• Essential cookies: Required for the Platform to function correctly, including session management, login authentication, and security features. These cookies cannot be disabled without affecting Platform functionality.
• Analytics cookies: Used to collect anonymised data about how users interact with the Platform, including pages visited, time spent, and navigation paths. This data helps us identify areas for improvement.
• Preference cookies: Used to remember your Platform settings and preferences, such as language selection and responsible gaming configurations.

1winph does not use third-party advertising cookies or cross-site tracking technologies. You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling essential cookies may impair your ability to use certain Platform features, including logging in to your 1winph account.

By continuing to use the 1winph Platform after being presented with this Cookie notice, you consent to our use of cookies as described above.

10 Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 1winph:

• Right to be informed: The right to be notified of how your personal data is collected and processed — which this Privacy Policy fulfils.
• Right of access: The right to request a copy of the personal data 1winph holds about you, including information about how it is being used.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data. You may update basic account information directly through your account settings.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes. You may opt out of marketing communications at any time.
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our privacy team using the details provided in Section 14 of this Policy. We will respond to all data subject requests within five (5) business days. Some requests may require identity verification before they can be processed.

11 Children's Privacy & Age Restriction

The 1winph Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine regulations governing online casino-style gambling. 1winph does not knowingly collect personal data from individuals under the age of 21.

During the registration process, all applicants are required to confirm that they are at least 21 years old and to submit government-issued identification for age verification. Any account found to belong to a person under 21 years of age will be immediately suspended, all balances will be frozen pending review, and the matter may be referred to the relevant authorities.

If you believe that a minor has registered on the 1winph Platform or that personal data of a minor has been collected, please contact us immediately at the details provided in Section 14. We will investigate and take appropriate action without delay.

12 Third-Party Services & Links

The 1winph Platform may reference or integrate with third-party services, including payment processors (GCash, Maya, Philippine banks) and game content providers. These third parties operate under their own privacy policies, which 1winph does not control.

1winph is not responsible for the privacy practices of third-party service providers. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the 1winph Platform.

All third-party service providers engaged by 1winph are required to enter into data processing agreements that obligate them to process personal data only on 1winph's instructions and in compliance with applicable Philippine data protection law.

13 Updates to This Privacy Policy

1winph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered users via email or an in-platform notification at least seven (7) days before the changes take effect.

The most current version of this Privacy Policy will always be available on this page, with the "Last Updated" date revised accordingly. We encourage you to review this Policy periodically to stay informed about how 1winph protects your personal data.

Your continued use of the 1winph Platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. If you do not agree to the revised Policy, you must cease using the Platform and may request account closure in accordance with our Terms & Conditions.

14 Contact Our Privacy Team

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 1winph, please contact our dedicated privacy team:

• Privacy Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 via the in-platform chat widget
• Response Time: All privacy-related requests are responded to within five (5) business days

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you believe your data protection rights have been violated. The NPC can be reached through their official government channels.

This Privacy Policy was last reviewed and updated in May 2026. 1winph is committed to maintaining the highest standards of data privacy and security for all players on the platform.